Brook Pointe Resort

Was a very nice location, got there and was welcomed by the staff very well- even with them switching due to their shift patterns, each one felt like they were there for you first. All were extremely welcoming throughout the stay and kept a high standard of customer service. I added my Girlfriend on the day as I was going there to stay with her and there were no quarrels, simply signing a piece of paper extra with her name! No charges thanks to the room being able to house two already. We even had a jacuzzi in our room, which I forgot I'd booked! It was a nice little thing, fits two somewhat comfortably if you're both of around average height. The area it's in is great for wanting to check out Syracuse, being a 10 minute walk for the main 'highway' such area with all the food places, and even allows door dash directly to the room.

The entire experience was comfy cozy, it's a beautiful place to stay with your significant other or a family trip, the entire place was very clean and the staff are extremely nice, I'd recommend this place to anyone and everyone, the price is well worth the stay!

It was comfortable. Barely spent any time there, but to sleep.

exceptional cleanliness friendly staff beautiful location

The room was big and comfortable. I liked that their was actually enough shampoo and conditioner to wash my hair. The breakfast was excellent. I only wish I had more time to explore the grounds. However, I will be back to do just that.